Author name: Mike

Deliver essential content to seniors for informed decision making

Our goal is to empower seniors to make informed decisions as they navigate the journey of choosing a retirement living or land lease community. We can instil confidence and trust by consistently delivering essential content to both seniors and their loved ones at every step of their decision-making process. Seniors often seek information on: But …

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Thinking like an Olympic and Paralympic Games Organiser when building communities

It was a privilege to attend the Property Council of Australia’s Property Congress on the Gold Coast this week.  One of the sessions on Tuesday was titled A ‘Green & Gold’ decade for Australia.  It was a discussion regarding the Brisbane Olympic and Paralympics Games being 10 years out and what can we learn from past …

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Leaders Summit

Retirement Living and Aged Care. It’s about the three C’s

Last week I attended The Leaders Summit Master Class on New Communities hosted by Chris Baynes and the DCM Group. I enjoyed the opportunity to listen to a broad range of speakers across development, architecture, research, sales, technology, customer service, funds management and marketing. Chris Baynes opened the day speaking about three important C’s shaping …

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Are you speaking to your customers often enough during Covid-19?

Are you speaking to your customers often enough during Covid-19?

Like many Melbournians living through Stage-4 lockdown, I am scrolling through news and social media for Covid-19 updates to be reassured the drastic measures in place are working. Covid-19 has me thinking about how we need to change our communication patterns with customers. The recent work I have completed for property clients has confirmed a …

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MAINTAINING CUSTOMER CONFIDENCE

Covid-19: 5 ideas for maintaining customer confidence

We are heading into our third month of the extraordinary Covid-19 pandemic. There is still a mountain to climb with unemployment to peak, consumer confidence falling, banks tightening lending and a property market to bottom out. With sales and enquiry dropping, nurturing customers through this period is critical to a project’s success.  It can alleviate …

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COMMUNICATION STRATEGIES

8 communication strategy tips for property

With the evolution of CRMs, marketing automation, eDMs, direct texts, online assets and digital networks, a property communication strategy can be tailored to a customer’s purchasing journey, supporting their purchase triggers and helping counteract their purchase barriers. A great property communication strategy can be the competitive difference for sales and ongoing referral and loyalty sales. …

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PROPERTY MARKETING PLAN

7 best practices for a great property marketing plan

A property marketing plan incorporates similar fundamentals and structure whether it is a plan for a land, townhouse, apartment or a retirement living project. A great marketing plan will have buy-in and contain insights from the entire project team with the marketer ultimately creating and driving it. The plan documents how the marketer, with the assistance …

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PROPERTY SIGNAGE

10 things to consider for a property development signage strategy

In property development, signage is often a leading marketing source of enquiry. Whether property development signage is the primary source of enquiry or acting as a reinforcement for another source is often debatable. Nevertheless, signage is an integral marketing channel for residential, commercial and retirement living projects. Signage is frequently the topic of discussion within …

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